Scott McCandless, president of Aurora, Colo. based McCandless Truck Center LLC, has been named the 2015 Truck Dealer of the Year. The national award focuses on excellence in dealership performance, as well as industry and community leadership.
McCandless started his career at his father’s International Truck dealership in Las Vegas in 1972. By holding positions in almost every department of the dealership, McCandless had the opportunity to learn the business from the ground up — from entry level to management.
“My father showed me that this business is about taking care of customers, being involved in the community, and developing good working relationships with employees and suppliers,” said McCandless.
To illustrate the commitment to his customers, McCandless insists on meeting with customers and suppliers inperson. Also, McCandless rode with the parts delivery and outside parts and truck sales people for six months in order to learn more about the shop-side of their customers’ businesses and how their parts and service representatives interacted with customers.
As a member of the International Truck Product Advisory Board, McCandless played a role in the development and launch of the International ProStar, and he previously served as the chairman of the International Truck Executive Dealer Council. McCandless has fostered and promoted open dialogue with Navistar leaders, which has created a stronger foundation for collaboration and the important work of addressing mutual opportunities for growth.
“Scott’s knowledge and industry experience have helped him to build and develop a great team that is dedicated to customer service and high performance,” said Richard Ryan, president, Carolina International Trucks Inc.